Important ‘clarification’ today from the NDIA for unregistered providers about gap fees and other costs: “Under NDIS rules, registered providers must not add any other charge to the cost of the supports they provide to any participant, such as ‘gap fees’, credit card surcharges, or any additional fees. As registered providers, plan managers cannot pay invoices where the price is more the NDIS price limit. This rule applies regardless of whether the participant purchases the support from a registered or an unregistered provider. Plan managers must work with providers – both registered and unregistered – to inform them they cannot make payment. If a provider tries to charge these types of fees, it must be reported to the NDIS Quality and Safeguards commission.” https://lnkd.in/g89SaR_i